Privacy Policy

Last updated: August 2026

This Privacy Policy explains what information Shelley Creations LLC ("Shelley Creations," "we," "us," or "our") collects when you visit this site or buy a pattern, and how we use it.

1. Information we collect

When you make a purchase, we collect the information needed to process your order and deliver your pattern:

• Email address (to send your order confirmation and download access)
• Billing details needed for payment (country, ZIP/postal code, and card information — card details are entered directly into our payment processor's secure form and are not stored on our own servers)
• Basic technical data such as IP address and browser type, for fraud prevention and site analytics

We do not require you to create an account to make a purchase.

2. How we use your information

• To process your payment and deliver the pattern you purchased
• To provide customer support if you contact us
• To prevent fraud and keep the checkout process secure
• To understand overall site usage, in aggregate, so we can improve the site

We do not sell your personal information to third parties.

3. Sharing your information

We share the minimum information necessary with:

• Our payment processor, to securely process your transaction
• Service providers who help us operate the site (e.g. hosting, email delivery), under obligations to protect your data
• Law enforcement or regulators, only where required by law

4. Cookies

We use basic cookies and similar technologies to keep the checkout process working correctly and to understand how visitors use the site. You can disable cookies in your browser settings, though some site features may not work correctly without them.

5. Data retention & security

We retain order and communication records for as long as needed to fulfil orders, provide support, and meet our legal and accounting obligations. We use reasonable technical and organizational measures to protect your information, though no method of transmission or storage is ever 100% secure.

6. Your rights

You can contact us at any time to ask what personal information we hold about you, to correct it, or to request that we delete it, subject to any records we're required to retain by law.

7. Children's privacy

This site is not directed at children, and we do not knowingly collect personal information from anyone under 13.

8. Changes to this policy

We may update this Privacy Policy from time to time. Changes take effect once posted on this page.