Get in touch.

Questions about a pattern, an order, or anything else — here's how to reach us.

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Email

Usually the fastest way to reach us.

support@shelleycreations.com
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Phone

Call us during business hours.

(417) 243-9624
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Business address

Shelley Creations LLC

123 Derby Ln
Branson, MO 65616
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Response time We aim to respond to every email and voicemail within 1 business day.

I didn't receive my pattern — what do I do?

Email us at support@shelleycreations.com with the address you used at checkout and, if you have it, your order confirmation. We'll get your download link sorted right away.

Can I get a refund?

See our Refund Policy for full details — short version: contact us within 14 days and we'll help.

Do you offer a subscription or membership?

No. Every pattern on this site is a one-time purchase. There's no recurring charge, membership, or subscription to manage.