Privacy Policy

Last updated: June 2024

This Privacy Policy describes how Shelley J Ferguson DBA Shelley Creations ("we", "us", or "our") collects, uses, and shares information about you when you use our website at shelleycreations.com and join.shelleycreations.com, and when you purchase a membership through our secure checkout, processed by Authorize.net.

Information we collect

We collect information you provide directly to us, including when you:

• Purchase a membership or trial through our checkout
• Contact us via email or our contact form
• Participate in our members community

This may include your name, email address, and any messages you send us. Payment information (credit card details, billing address) is tokenised and processed directly by Authorize.net — we do not store your full card number.

How we use your information

• To provide and manage your membership access
• To send you membership-related emails including receipts, pattern drop announcements, and community updates
• To respond to your questions and support requests
• To improve our patterns and services

Sharing your information

We do not sell, rent, or share your personal information with third parties for marketing purposes. We share information only with:

• Authorize.net — our payment processor, which handles billing and tokenises your card details
• Service providers who assist in operating our website, as required
• Law enforcement or regulatory authorities if required by law

Cookies

Our website may use basic cookies to ensure the site functions correctly. We do not use tracking cookies or third-party advertising cookies on this landing page.

Data retention

We retain your information for as long as your membership is active and for a reasonable period thereafter for record-keeping purposes. You may request deletion of your personal data by contacting us at any time.

Your rights

You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us using the details below. If you are located in the European Union or California, you may have additional rights under GDPR or CCPA respectively.

Children's privacy

Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children.

Changes to this policy

We may update this Privacy Policy from time to time. We will notify active members of any material changes via email.